FAQ

Do you ship worldwide?

Yes! Shipping prices are below.

UK - Royal Mail Special Delivery: £5

Europe - International Tracked: £15-£20 (depending on weight)

Rest of World - International Tracked: £20-£25 (depending on weight)

Some items may have a higher cost if they are over £250 or a heavier weight. Shipping costs for these items will be in the item description. 


Do you offer returns?

Please refer to our T&C's. Click here

 

How can I pay for my item?

We accept PayPal, credit cards, debit cards including Visa, Visa Delta, Visa Electron, Maestro and MasterCard. We also accept Apple Pay.

 

Where is my order?

Orders will be sent out within 2 working days of purchase (working days are Monday-Friday).

Please first check the tracking number provided via email. If you are unsure about the tracking status on an item, do not hesitate to get in touch via Instagram or on info@luxequarter.com. We will do our very best to help with parcels which are delayed. If a parcel loses tracking and goes missing, we will review this on a case by case basis.

 

Are all items authentic?

Yes. All items on the website are 100% authentic. We can provide serial numbers upon request.

 

Can I reserve an item?

No, we do not reserve items or take deposits.

 

Do you accept offers?

No, all prices are final.